91ph6 Casino Privacy Policy

1. Introduction and Scope

This Privacy Policy (hereinafter "Policy") governs the collection, processing, storage, use, disclosure, and protection of personal data provided by users of the 91ph6 gaming platform (hereinafter referred to as "the Platform," "our Platform," "91ph6," "we," "us," or "our"). This Policy applies to all users who access or use our services, whether as registered account holders or casual visitors, and covers data collected through our website, mobile applications, customer support channels, and any other interfaces through which you interact with 91ph6.

By accessing or using the 91ph6 platform, creating an account, or providing personal information to us, you acknowledge that you have read, understood, and agree to the data practices described in this Privacy Policy. If you do not agree with any aspect of this Policy, you must immediately cease using the Platform and refrain from providing any personal information to us.

91ph6 is committed to complying with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, and its implementing rules and regulations, as well as applicable international data protection standards where relevant. We recognize the importance of protecting your personal information and have implemented appropriate technical, organizational, and administrative measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction.

2. Information We Collect

2.1 Information You Provide Directly

When you register an account, use our services, or communicate with us, we collect various categories of personal information that you provide directly, including but not limited to:

• Account Registration Data: Full legal name, date of birth, gender, residential address, email address, mobile phone number, username, and password.
• Identity Verification Documents: Government-issued identification (passport, driver's license, Unified Multi-Purpose ID), selfie photographs, proof of address documents (utility bills, bank statements), and any other documents required for Know Your Customer (KYC) compliance.
• Financial Information: Payment method details including bank account information, e-wallet account identifiers (GCash, Maya mobile numbers), cryptocurrency wallet addresses, transaction histories, deposit and withdrawal records, and payment processor data.
• Communication Records: Content of messages sent through live chat, email correspondence, customer support inquiries, feedback submissions, and any other communications you initiate with us.
• Preferences and Settings: Gaming preferences, responsible gaming limits (deposit limits, session time reminders, self-exclusion settings), communication preferences, and account security settings.

2.2 Information Collected Automatically

When you access or use the 91ph6 platform, we automatically collect certain technical and usage information through cookies, server logs, and similar technologies:

• Device Information: Device type, operating system, browser type and version, screen resolution, device identifiers (IP address, device ID), and mobile network information.
• Usage Data: Pages visited, games played, betting activity, session duration, timestamps of activities, click patterns, navigation paths, referral sources, and interaction with promotional content.
• Location Data: IP-based geolocation information to verify that you are accessing the Platform from within the Philippines and to comply with geographic restrictions on gaming services.
• Cookies and Tracking Technologies: We use cookies, web beacons, pixel tags, and similar technologies to recognize your device, remember your preferences, analyze usage patterns, and deliver personalized content. For more information about our use of cookies, please refer to Section 8 of this Policy.

2.3 Information from Third Parties

In certain circumstances, we may receive information about you from third-party sources, including:

• Payment Processors: Transaction data, payment verification information, and fraud detection data from GCash, Maya, banks, cryptocurrency exchanges, and other payment service providers.
• Identity Verification Services: Identity verification results, age verification data, and fraud prevention information from third-party verification providers.
• Marketing Partners: Aggregated demographic data and marketing attribution information from advertising platforms and affiliate partners, though such data does not typically include directly identifiable personal information.
• Public Sources: Information from publicly available sources such as government registries or databases, used solely for verification and compliance purposes.

3. How We Use Your Information

3.1 Primary Purposes

91ph6 collects and processes your personal information for the following legitimate business purposes:

• Account Management: To create and maintain your user account, authenticate your identity, process login requests, manage account settings, and provide customer support.
• Service Delivery: To provide access to gaming content, process bets and wagers, calculate and pay out winnings, manage your account balance, and deliver the full range of services offered on the Platform.
• Payment Processing: To process deposits and withdrawals, verify payment methods, prevent payment fraud, reconcile transactions, and comply with financial record-keeping requirements.
• Identity Verification and KYC Compliance: To verify your age (21+ requirement), confirm your identity, prevent underage gambling, detect fraudulent accounts, comply with anti-money laundering (AML) regulations, and fulfill regulatory obligations under PAGCOR guidelines and Philippine law.
• Security and Fraud Prevention: To detect and prevent unauthorized access, fraudulent activities, cheating, bonus abuse, money laundering, and other illegal or prohibited activities. This includes monitoring gameplay patterns, analyzing betting behavior, and implementing risk management measures.
• Responsible Gaming: To implement and enforce responsible gaming tools, monitor for problem gambling behavior, apply deposit and loss limits, process self-exclusion requests, and provide access to player protection resources.
• Legal and Regulatory Compliance: To comply with applicable laws, regulations, legal processes, and government requests; to enforce our Terms & Conditions; to protect our rights, property, and safety; and to respond to lawful requests from authorities.

3.2 Secondary Purposes

With your consent or where permitted by law, we may also use your information for the following purposes:

• Marketing and Promotions: To send promotional offers, bonus notifications, tournament announcements, newsletters, and other marketing communications via email, SMS, or in-platform notifications. You may opt out of marketing communications at any time.
• Personalization: To customize your gaming experience, recommend games based on your preferences, display personalized content, and tailor promotional offers to your interests.
• Analytics and Improvement: To analyze usage patterns, measure the effectiveness of our services, conduct market research, improve Platform functionality, develop new features, and optimize user experience.
• Customer Surveys and Feedback: To invite you to participate in surveys, solicit feedback on our services, and gather insights to improve customer satisfaction.

4. Data Sharing and Disclosure

4.1 When We Share Your Information

91ph6 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with the following categories of recipients under specific circumstances:

• Service Providers and Processors: Third-party vendors who provide essential services on our behalf, including payment processors (GCash, Maya, banks, cryptocurrency exchanges), KYC verification providers, cloud hosting services, customer support platforms, email service providers, analytics providers, and cybersecurity services. These service providers are contractually obligated to use your data only for the purposes we specify and to maintain appropriate security measures.
• Game Providers and Software Suppliers: Gaming software developers and platform providers whose games are offered on 91ph6. These providers may receive limited data necessary to deliver their services, such as gameplay data and wagering information, but do not receive your identity verification documents or financial account details.
• Business Partners and Affiliates: In limited cases, we may share aggregated, anonymized data with marketing partners or affiliates for analytics and promotional purposes. Such data does not identify individual users.
• Legal and Regulatory Authorities: Government agencies, regulatory bodies (including PAGCOR), law enforcement authorities, courts, and other public authorities when required by law, legal process, or government request, or when necessary to protect our legal rights, prevent fraud, or ensure safety.
• Corporate Transactions: In the event of a merger, acquisition, sale of assets, bankruptcy, or other corporate restructuring, your personal information may be transferred to the acquiring entity or successor, subject to the same privacy protections outlined in this Policy.

4.2 International Data Transfers

While 91ph6 primarily operates within the Philippines and stores data on servers located in the Philippines or in secure data centers within Southeast Asia, certain service providers may process your data in other jurisdictions. When we transfer data internationally, we ensure that appropriate safeguards are in place, such as standard contractual clauses, adequacy decisions, or other legally recognized transfer mechanisms, to protect your information in accordance with Philippine data protection standards.

5. Data Security Measures

91ph6 employs industry-standard technical, organizational, and administrative security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:

• Encryption: All sensitive data, including passwords, payment information, and personal identification documents, are encrypted in transit using SSL/TLS protocols and encrypted at rest using advanced encryption standards (AES-256 or equivalent).
• Access Controls: We implement strict access controls and role-based permissions to ensure that only authorized personnel with a legitimate business need can access personal information. All access is logged and monitored.
• Secure Data Storage: Personal data is stored on secure servers protected by firewalls, intrusion detection systems, and regular security audits. Physical access to data centers is restricted and monitored.
• Regular Security Testing: We conduct regular vulnerability assessments, penetration testing, and security audits to identify and address potential security weaknesses.
• Employee Training: All employees and contractors with access to personal data undergo mandatory data protection training and are bound by strict confidentiality obligations.
• Incident Response: We maintain an incident response plan to quickly detect, contain, and respond to data breaches or security incidents. In the event of a breach that affects your personal information, we will notify you and relevant authorities as required by law.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and should immediately notify us if you suspect unauthorized access to your account.

6. Data Retention

91ph6 retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal and regulatory obligations, resolve disputes, enforce our agreements, and protect our legitimate business interests. Specific retention periods include:

• Active Account Data: Personal information associated with active accounts is retained for the duration of your account's active status and for a reasonable period thereafter to allow for account reactivation if you return.
• Transaction Records: Financial transaction data, including deposits, withdrawals, and wagering history, is retained for a minimum of seven (7) years from the date of the transaction, in accordance with Philippine anti-money laundering regulations and tax record-keeping requirements.
• Identity Verification Documents: KYC documents are retained for the duration of the customer relationship and for a minimum of five (5) years following account closure, as required by regulatory compliance obligations.
• Communication Records: Customer support communications, live chat transcripts, and email correspondence are retained for three (3) years for quality assurance, dispute resolution, and compliance purposes.
• Closed or Inactive Accounts: Following voluntary account closure or prolonged inactivity, we will deactivate your account and securely delete or anonymize your personal information within ninety (90) days, except for data that must be retained to comply with legal obligations or to defend against legal claims.

After the applicable retention period expires, we will securely delete or permanently anonymize your personal information using industry-standard data destruction methods.

7. Your Privacy Rights

7.1 Rights Under Philippine Data Privacy Law

In accordance with the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal information:

• Right to Access: You have the right to request confirmation of whether we hold personal data about you and to obtain access to such data, including information about how your data is processed.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal information. You can update most account information directly through your account settings.
• Right to Erasure: In certain circumstances, you have the right to request deletion of your personal information, such as when the data is no longer necessary for the purposes for which it was collected or when you withdraw consent. This right is subject to legal and regulatory retention requirements.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller where technically feasible.
• Right to Object: You have the right to object to the processing of your personal information for direct marketing purposes or where processing is based on legitimate interests.
• Right to Restrict Processing: In certain circumstances, you have the right to request that we restrict the processing of your personal information.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time, though withdrawal does not affect the lawfulness of processing based on consent before withdrawal.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe we have violated your data protection rights.

7.2 Exercising Your Rights

To exercise any of the above rights, please submit a written request to our Data Protection Officer at [email protected] or through your account settings where applicable. We will respond to verified requests within thirty (30) days. In some cases, we may require additional information to verify your identity before processing your request. Please note that certain rights are subject to legal limitations, and we may be required to retain certain information to comply with legal obligations or defend legal claims.

8. Cookies and Tracking Technologies

8.1 Types of Cookies We Use

91ph6 uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that allow us to recognize your browser and capture certain information. We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the Platform to function properly and cannot be disabled. They enable core functionalities such as security, network management, account login, and access to secure areas.
• Performance and Analytics Cookies: These cookies collect information about how you use the Platform, such as which pages you visit and which links you click. All data is aggregated and anonymous. We use this information to improve how the Platform works and to understand user behavior.
• Functionality Cookies: These cookies allow the Platform to remember choices you make (such as your username, language preference, or region) and provide enhanced, personalized features.
• Targeting and Advertising Cookies: These cookies are used to deliver advertisements relevant to your interests and to measure the effectiveness of marketing campaigns. They track your browsing habits and may be set by third-party advertising networks.

8.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies, though doing so may impact the functionality and performance of the Platform. Please note that disabling essential cookies may prevent you from accessing certain features or using the Platform altogether. For more information about managing cookies, please refer to your browser's help documentation.

9. Third-Party Links and Services

The 91ph6 platform may contain links to third-party websites, applications, or services that are not operated or controlled by us. This Privacy Policy applies only to information collected by 91ph6. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party services you access through our Platform. Providing your information to third parties is at your own risk, and 91ph6 shall not be liable for any damages or losses arising from your interactions with third parties.

10. Children's Privacy

The 91ph6 platform is intended exclusively for users who are at least twenty-one (21) years of age. We do not knowingly collect, use, or disclose personal information from individuals under the age of 21. If we become aware that we have inadvertently collected personal information from a person under 21 years of age, we will take immediate steps to delete such information and terminate the associated account. If you believe that we have collected information from an underage individual, please contact us immediately at [email protected].

11. Changes to This Privacy Policy

91ph6 reserves the right to update, modify, or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes to this Policy, we will notify you by posting a notice on the Platform, sending an email to your registered email address, or through other appropriate communication channels. The updated Policy will include a "Last Updated" date at the top of the document. Your continued use of the Platform after changes to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how we protect your personal information.

12. Contact Information

If you have any questions, concerns, complaints, or requests regarding this Privacy Policy, our data practices, or your personal information, please contact our Data Protection Officer or customer support team:

Data Protection Officer
91ph6 Casino
Email: [email protected]
Available: 24/7 via live chat or email

We are committed to resolving privacy concerns promptly and transparently. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.